It can take time to process the emotions and feelings that come with loss, and there is no set timeline for feeling "normal" again. Each person's grief journey is unique, and our counselling services are designed to provide support and guidance through this difficult time.

We receive some funding from the NHS, however we are an entirely independent service. Your GP or midwife may refer you to us, but you’re free to talk about your situation and/or experiences freely and openly.

Counselling is a type of talking therapy that provides a safe and confidential space for individuals to explore their thoughts, feelings and emotions. Our trained counsellors can help you work through your grief and provide support as you navigate the challenges of pregnancy and baby loss. You can learn more about counselling here.

TimeNorfolk is committed to providing an inclusive and accessible service. We welcome clients from all walks of life and value diversity in all its forms.. Our counsellors are trained to work with clients from diverse backgrounds and we continuously review and update our practices to meet the needs of all clients. We are also committed to providing an accessible service and will work with clients to make necessary accommodations. If you have specific concerns or requirements related to your age, gender, sexuality, disability, race, religion or belief then please get in touch.

Yes, please make a self-referral and someone from the office will be in touch.

Yes, absolutely. We understand that loss can have a lasting impact on individuals and their loved ones. Whether your loss was recent or a long time ago, our support services are available to you. Please make a self-referral and someone from our office will be in touch to discuss how we can best support you.

We offer up to 16 free counselling sessions, however many of our clients find they need around 12 sessions to process their feelings and start moving forward.

Our waiting list is typically 3 months, however you will have the option to have regular check-ins during this time. We aim to see clients with pregnancy choices within 48 hours, and pregnant people will also be given priority due to the time sensitive nature.

We have a team of 25 compassionate counsellors, who all create a safe and confidential space where you can feel heard, supported, and understood. Our counsellors undergo specific training to understand the issues that face our clients, and are either fully qualified counsellors, or working towards a degree level counselling qualification. You can be assured that you will receive a high quality level of confidential support.

We are able to provide our counselling services for free thanks to the support of our generous donors and grant funders. We believe that everyone should have access to the support they need during times of grief and loss, and we are committed to providing this service to our community.

We understand that it can be challenging to find childcare when attending counselling sessions, especially if you have another child. However, we ask that you refrain from bringing your child with you to your appointment to ensure that our office is a safe and comfortable space for all our clients. Our counselling rooms are designed to provide a peaceful environment where you can focus on your thoughts and emotions without any distractions.

We offer group counselling sessions where clients have the opportunity to meet others who have gone through similar experiences. These sessions can provide a supportive and healing environment where clients can share their feelings and gain perspective from others who have gone through similar challenges. However, group sessions are not a requirement and individual counselling sessions are available as well.

We welcome clients of all ages, including those under 18. Our counsellors are trained to work with clients from diverse backgrounds and age groups, and we provide a safe and welcoming environment for all clients. If you are under 18 and would like to access our services, please make a self-referral and someone from our office will be in touch to discuss how we can support you.

Yes, we take confidentiality very seriously and will ensure that your personal information and situation remain confidential. We understand that every individual's circumstances are unique and we will work with you to ensure that your privacy is protected. If you have any specific concerns or preferences, please let us know and we will do our best to accommodate them.

Yes, we take confidentiality very seriously and everything discussed in counselling sessions is kept confidential, except in exceptional circumstances where there is a risk of harm to yourself or others.

We aim to provide a comfortable and safe environment for all our clients. If you have a preference for the gender of your counsellor, we will do our best to accommodate your request, however this is not usually possible.

Yes, we offer online counselling sessions for clients who may find it difficult to attend in person or prefer to access support in this way.

We provide support for all types of pregnancy and baby loss, including miscarriage, stillbirth, termination and neonatal death.

Yes, we offer support for partners and family members who have also been affected by pregnancy and baby loss.

Your first counselling session will involve meeting with one of our trained counsellors to discuss your feelings and emotions related to your loss. This initial session is a chance for you to get to know your counsellor and to share your story in a safe and confidential space.

The best way to make an appointment is to complete our self-referral form.

If you need to cancel or reschedule your counselling appointment, please let us know as soon as possible either by calling the office on 01603 927487 or emailing info@timenorfolk.org.uk. We understand that unexpected events can occur, and we will do our best to accommodate your needs.

It is not necessary to prepare anything for your counselling session, but some clients find it helpful to reflect on their thoughts and feelings before their appointment. You may also want to think about what you hope to achieve through counselling and what you would like to discuss in your session. However, your counsellor will guide the conversation and help you explore your thoughts and feelings in a safe and non-judgmental space.

If you are struggling with the emotions and challenges of pregnancy and baby loss, counselling can be a helpful tool for working through these feelings. Our trained counsellors are here to support you and provide guidance as you navigate this difficult time.

Yes, we offer support for partners and family members who have been affected by pregnancy and baby loss, this includes fathers. We understand that loss can impact the entire family and we are committed to providing support to all those who have been affected.

Unfortunately, at this time, we are only able to offer our services to those living within Norfolk and Waveney. We offer online counselling sessions for those who may find it difficult to attend in person.

After your counselling sessions end, our team will work with you to ensure that you have the support and resources you need to continue your healing journey. We may recommend additional counselling or other support services, depending on your needs.

You can support TimeNorfolk's work and mission by making a donation, volunteering your time, or spreading the word about our services to others who may be in need.

We recommend that you avoid consuming drugs or alcohol before your counselling sessions, as this can interfere with your ability to fully engage in the counselling process. Additionally, we recommend that you prioritise self-care in the days leading up to your session, as this can help you feel more grounded and present during your counselling session.

You may be ready to end counselling if you feel like you have met your goals, have developed new coping skills, feel more confident and capable of managing your problems on your own, and no longer feel the need for regular support from a counsellor. Ultimately, the decision to end counselling is a personal one and should be made with careful consideration and in collaboration with your therapist.